Babybug Mag: Read along App Reviews

I bought a one-year subscription last August, but since March this year, Ive been asking to pay $2.99 in order to download the new issue. I feel hopeless for this matter because when I contacted iTune, they asked me to contact the Apps developer, and the Cricket Magazine asked me to contact iTune because I purchased it via iTune. I am like ping-pong ball being pushes back and forth between iTune and the App support, noboby takes the responsibility to fix my problem. I dont think Im going to buy the digital magazine again!!!

The app is having problems with apple subscriptions, i cannot view the issues i paid for.

My kids love the read along feature!

I love to snuggle up and read and play games with my kids - this app is great!

The volume and other functions will not work. Please help

My 3 year old daughter loved it. Highly recommend this for young readers!

We subscribe to the printed version of Babybug and Ladybug. This app requires us to purchase issues we already paid for!

They also have this in Spanish sweet this is awesome

And the interactive version of the book is even better. They havent gotten tired of the subscription and its been coming for 6+ months!

These magazines are so fun for my 17 month old son and we look forward to a new one every month. They are educational, fun, interactive and have little read-a-loud stories. Before bed my son now demands we read at least two issues before he happily goes to bed. My only issue with Baby bug is every once in awhile (Im assuming when there has been an update) I go to read my son an issue or two and find that all our issues have to be redownloaded. Weve been subscribed for almost a year so all our issues need to be downloaded again. Not a huge deal, just pretty in incitement when a cranky tofdler wants his stories and I dont know how to explain that he has to wait for them to download again. Otherwise, were in love and have auto subscribe on for every month!

My son loves this app and has been using it to read stories every night before bedtime. Its very interactive yet easy to use for a young child for independent story time. Would highly recommend!!

The old baby bug app was amazing. The pages were interactive, there were songs, videos and cool little animations. My son loved it. The new app? Just scanned copies of the actual magazine. Its still a good magazine. Just a bad app.

They moved to the new app now it doesnt work. Cant recognize me even since I have a subscription. The 1 book I could download didnt interact at all, it just scrolled. Also none of the old issues are in there??

This app used to be amazing. Interactive, it read the stories to my daughter. Over the summer, it became just a scanned copy of the magazine. I was excited to see there was an update to the app in hopes that the interactive aspect would return. I cant even sign in to the new app. It isnt recognizing my username or password so I entered my email for them to send me a new password and Ive been waiting probably 30 minutes with no email. Subscribers pay extra for these digital editions. I certainly hope baby bug plans to reimburse customers for the last few months. I dont think its worth extra money just to have my daughter flip through the pages on my iPad without it being interactive. She can just look through the magazine for that.

The app used to be amazing. Not any more. More over, since theyve updated the app, it doesnt recognize iTunes subscribers any longer. The publisher site says iTunes subscribers should ask iTunes for refund, while iTunes do no refund for any in app purchases even if this is a magazine subscription. Thus, the delivery of your magazines is not guaranteed if the publisher makes any changes to the app in the future, and refund isnt guaranteed as well. Cricket Media scammed about 40 dollars out of my pocket: two subscriptions and some magazines that I bought in May and August 2015 and cant access any longer.

The previous downloads we had already purchased are not available and the magazines that we just RE-purchased are just a copy of the print with NO interactive parts or extras. So so DISAPPOINTED. What a waste.

Fine if they want to change their app - which is really a downgrade - BUT IT IS NOT OK that all of the issues I purchased - about $50 worth are gone since this new update! I am not a happy camper and am missing the fun I used to have reading and playing with my 2 yr old granddaughter.

No stars. I only put one star because no stars wasnt an option. What a drastic, terrible downgrade! My 2 year old loves the magazines and we both adored the old, interactive app. Ive never reviewed an app before but Im just stunned at how bad this is now that I want to warn people against getting this app. No animation, no music, no read along voices. Definitely not keeping up with the times at all. Bring back the old format!

We subscribed to this for minimal 2 years or 24 months, since 2013 and now have NO access to any of our content, which we paid for. Cricket Media will not help and they place the blame on Apple. Apple does not own the content, Cricket does, therefore they are accountable. Unfortunate, it was a really good interactive app. Don’t waste your time money or effort.

This was one of my toddlers favorite apps and we used it several times a week to read charming interactive magazines, free because we also have a print subscription. Then I got an email from them telling me the app had changed and to log in again. Now it doesnt recognize subscribers, all our downloaded magazines are gone, and those that are viewable lack interactive features. I called their supposed tech support and after a long time on hold someone clueless came on who didnt seem to understand what an app was. I tried their online tech support. For the last 3 months they have written me every few weeks telling me that they changed my password and I should be able to log in now. I was always able to log in, so my problem is still unresolved. They also keep marking the case as Resolved, which it is not. The last time they wrote me and actually said: We cant fix your problem, well try to get tech support to keep working on it, but in the meantime, here, weve changed your password for you, hope that helps. Argh.